Report it within 48 hours of delivery from your order page or on WhatsApp. Include your order number and a photo or short video so we can sort out a replacement or refund quickly.
Still need help?
WhatsApp a conciergeFastest · usually replies within 15 minutes
help@bodycareconcierge.comWe reply within 1 working day
Call the conciergeMon–Sat, 9:00–18:00 WAT · number in your order emails